Privacy statement

Last updated: 19 May 2026

This privacy statement informs users of the website acpack.ma how their personal data is collected, used and protected, in accordance with Moroccan Law 09-08 on the protection of individuals with regard to the processing of personal data and with the General Data Protection Regulation (GDPR).

1. Data controller

The controller of personal data collected on the website is ACPACK, reachable at acpack.ma.

2. Data collected

We may collect the following categories of data:

Identification data (first name, last name, email address, phone number);
Order data (delivery address, billing address);
Connection and browsing data (IP address, browser type, pages viewed);
Any information you voluntarily send us through the contact forms.

3. Purposes of processing

The data collected is used for the following purposes:

Processing and tracking orders;
Answering information requests and after-sales service;
Improving our products, services and user experience;
Sending marketing communications (with your consent);
Complying with our legal and regulatory obligations.

4. Legal basis for processing

The processing of your data is based on the performance of a contract, compliance with legal obligations, our legitimate interest or your consent, as applicable.

5. Data recipients

Your personal data is intended for ACPACK and its authorised service providers (hosting, payment services, carriers). It is never sold or transferred to third parties for commercial purposes.

6. Retention period

Your data is kept for as long as necessary to achieve the purposes described above, then archived or deleted in accordance with applicable legal obligations.

7. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure.

8. Your rights

In accordance with applicable regulations, you have the following rights regarding your personal data:

Right of access, rectification and erasure;
Right to restriction of and objection to processing;
Right to data portability;
Right to withdraw your consent at any time.

To exercise these rights, you can contact us via the Contact page of the website.

9. Cookies

To find out more about our use of cookies, please see our Cookie Policy.

10. Changes

This privacy statement may be amended at any time. Any change will be published on this page with the corresponding update date.

11. Contact

For any question about this statement or the protection of your data, you can write to us via our contact page.

ACPACK